1. Identity and document priority
Dianye is an unregistered website-services name operated by Liu Chonghao (刘崇浩). The actual provider for a project is the person or lawful entity named in the accepted quotation, contract, payment document or other written record.
These are general terms and do not replace project documents. A later accepted quotation, contract or addendum prevails for that project. If Chinese and English wording differs, the Chinese version prevails.
2. Services and result limitations
Services may include company, informational, brand, ecommerce or multilingual websites; website-related administration, databases, payments and third-party integrations; maintenance; domain and hosting assistance; basic SEO; content and social-media work; migration; and other quoted website services. Dianye does not take standalone back-office system projects; administration is supplied only with a website project.
Outcomes depend on industry, content, budget, market conditions, customer cooperation and third-party rules. We do not guarantee revenue, rankings, traffic, customer numbers, indexing, filing, approval, platform recommendation or permanent availability in any region.
3. Prices, quotations and ordering
- Public prices are minimum starting points or estimates, not fixed totals, and exclude taxes, third-party charges and out-of-scope work.
- Final pricing depends on pages, design, functions, administration, database, APIs, languages, delivery, revisions, hosting, assets, contractors and maintenance.
- A quotation is normally valid for 14 days and may be confirmed by PDF, email, WeChat, WhatsApp, paper or another mutually accepted written record.
- An order starts only after written acceptance or contract signature and payment of the agreed deposit.
4. Payment and final delivery
The default structure is a 30% deposit and 70% balance, with staged payments available for larger work. Actual payment methods are only those available at the time and mutually agreed in writing; the site does not claim an unconnected payment channel. Channel fees are normally paid by the customer unless the quotation says otherwise.
The balance is normally due after the test version and before final-domain launch or full source-code handover. Until paid, Dianye may withhold the final launch, complete source, domain or highest hosting access. Dianye may provide an ordinary payment confirmation or receipt but does not promise a registered-company tax invoice.
5. Revisions and acceptance
- One revision means one consolidated round of feedback. New comments sent after work on the prior round begins may count as another round.
- A new direction, structural rebuild, many new pages, administration, membership, payments, APIs, databases, languages or any unquoted function requires a new quotation.
- Feedback should be consolidated within 7 days of a test version. Fourteen days without feedback may count as provisional stage confirmation, but does not waive genuine defects in the original scope.
- Final launch requires express written confirmation. Early launch of incomplete work requires written risk acknowledgement.
6. Inactivity, overdue payment and suspension
After 14 consecutive days without a customer response, the project may be paused and the schedule extended. After 60 days, it may be closed and settled against completed work and actual costs. Restarting requires rescheduling and may involve a reasonable restart fee.
Payment overdue by 7 days may pause delivery, maintenance, launch and new revisions. Chargebacks or persistent non-payment require prior written notice. A fully paid customer-owned website will not be maliciously deleted without a contractual basis and notice.
7. 90-day basic warranty
A 90-day basic warranty follows launch for reproducible issues within the original contract scope caused by Dianye’s original code, provided the customer or a third party has not changed the code or damaged the environment.
Customer errors, third-party code or outages, expired domains or hosting, discontinued APIs or plugins, major platform changes, attacks, abusive traffic, environment changes, new functions, pages or design are outside free bug fixing. Paid maintenance is available after 90 days; there is no lifetime or unlimited warranty.